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Ask a Contact Center Technology Expert: An Intro to Call Centers (Part 1)

Noble Systems

This is a topic that has had a lot of conversation over the past year, as the coronavirus pandemic has moved call center teams from central offices to individual homes. A Virtual Contact Center , or Virtual Call Center, is designed to support distributed workforces.

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Ask a Contact Center Technology Expert: An Intro to Call Centers (Part 1)

Noble Systems

This is a topic that has had a lot of conversation over the past year, as the coronavirus pandemic has moved call center teams from central offices to individual homes. A Virtual Contact Center , or Virtual Call Center, is designed to support distributed workforces.