20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Nate is the Marketing and IT Manager for Maple Holistics , a company that provides all-natural and cruelty-free personal care products. Maybe that’s cutting out a step in the sales process that slows them down or buying a power dialer for them to use, like MOJO. Operational efficiency, particularly focusing on caller forecasting.
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