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Uniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform

Uniphore

OCTOBER 21, 2021

The intuitive and simple-to-use UX allows business users to use the same business logic and call flows to rapidly develop and implement self-service and agent-assisted applications. Enhanced Self Service with Multimodal Capabilities. Attended and Unattended RPA.

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Interactive Voice Response Self service Call flow Virtual Agent 75
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Solving the Top 3 Concerns for Senior Contact Center Executives

EPIC Connections

FEBRUARY 19, 2019

Successfully implementing any automation technology requires that you first design smart processes and call flows to reach the end goal of increased efficiencies and lower operating costs. Add technology to collect information once and pass it along to the agent desktop. We solved it! We solved it!

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Contact Center Call flow Interactive Voice Response Self service 54
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