20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Nate is the Marketing and IT Manager for Maple Holistics , a company that provides all-natural and cruelty-free personal care products. It’s no secret that many people can’t stand call centers…”. But if there is a single sore point: it’s the often-ridiculous wait times. Nate is from Riverdale, NY.
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