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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

If you didn’t get 27 leads last week, then you know that you need to help your team generate more calls. Maybe that’s cutting out a step in the sales process that slows them down or buying a power dialer for them to use, like MOJO. Osiris Parikh is a certified inbound sales professional and SEO strategist.