100+ Customer Experience Stats to Prepare for 2023
CCNG
OCTOBER 19, 2022
56% of CEOs and 66% of top managers are involved in Customer Experience activities according to the employees. Lumoa , 2018) 26% of CX teams experience a lack of skills and are not sure how to deal with the new consumer mindset and constantly changing market. Another 28% are willing to give mobile messaging a chance.
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