Breaking the Ice Episode #16: Vacation and Upselling with Mike Aoki
Customer Service Life
JUNE 21, 2017
Sweet 16 is here. In this episode of Breaking the Ice we’re so happy to welcome customer service expert, Mike Aoki from ReflectiveKeynotes.com. Given the summer season, we share our dream vacations and then talk about our thoughts on upselling and where it makes sense for a customer service team.
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