Benchmark call center professionals Self service White Paper 
Fonolo
APRIL 24, 2018
When it comes to customer service, the expectations keeps rising. See our whitepaper for more on this topic The Contact Center Playbook for Improving Customer Satisfaction. Our favorite chart: Customer Experience Transformation Benchmark Study. See Is Chat Eating into Phone-Based Customer Service? Where to get it: [link].
Fonolo
APRIL 24, 2018
When it comes to customer service, the expectation keeps rising. See our whitepaper for more on this topic The Contact Center Playbook for Improving Customer Satisfaction. Our favorite chart: Customer Experience Transformation Benchmark Study. See Is Chat Eating into Phone-Based Customer Service? Where to get it: [link].
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