Benchmark call center professionals Conference Examples 
Fonolo
APRIL 24, 2018
Who wrote it: Contact Center Week / IQPC. About: We read, and blog about, a lot of content from Call Center Week. They are a division of IQPC, which produces the Call Center Week conferences. (If Compare, for example with State of Customer Care report we covered here. Who wrote it: Call Centre Helper.
Fonolo
APRIL 24, 2018
Who wrote it: Contact Center Week / IQPC. About: We read, and blog about, a lot of content from Call Center Week. They are a division of IQPC, which produces the Call Center Week conferences. (If Compare, for example with State of Customer Care report we covered here. Who wrote it: Call Centre Helper.
Fonolo
JUNE 17, 2015
On top of that, each new employee should have a benchmark assessment during a one-on-one session (we’d suggest on live calls) to highlight areas where they need to improve from the start. Your team can use Zoom or BlueJeans to attend training sessions and conferences while working remotely. Who doesn’t like a good story?
Expert insights. Personalized for you.
99 
Let's personalize your content