Why is ZOOM an NPS® Promoter?
Zoom International
NOVEMBER 7, 2018
Bank Promoters gave their primary banks almost 45% more in deposits , bought 25% more products, and provided 7 times as many positive referrals as Detractors. The research is clear: Leading NPS® scores correlate to customer loyalty, referrals , growth and revenue. One Simple Question, One Simple Measure: Net Promoter Score®.
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