Remove Average Handle Time Remove CRM Remove Multichannel Remove Omni-channel support
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7 Key Indicators Your MSP Call Center Needs a Revolutionary Shift

Hodusoft

Limited Multichannel Support Multichannel, if not omnichannel support, is extremely important in today’s time. Customers today communicate through various channels, such as phone, email, chat, and social media. Pick specialized, robust, and adaptable functionalities seamlessly integrated CRM capabilities.