Automatic Callback First call resolution Technology Virtual Agent 
aircall
NOVEMBER 4, 2016
Computer telephony integration, or CTI, is any technology which allows computers to interact with telephone systems. This allows users to perform all call-related tasks, usually handled through a PBX or key system telephone, directly from their desktop. The increased accuracy of data entry is also a side effect of CTI technology.
aircall
NOVEMBER 4, 2016
Computer telephony integration, or CTI, is any technology which allows computers to interact with telephone systems. This allows users to perform all call-related tasks, usually handled through a PBX or key system telephone, directly from their desktop. The increased accuracy of data entry is also a side effect of CTI technology.
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