Remove Automatic Callback Remove Chatbots Remove Virtual Agent Remove Wait times
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Contact Center Automation: Tools and Trends for the Decade

JustCall

Conversational AI or Chatbots Most of us are familiar with chatbots and conversational AIs such as Alexa, Siri, Google Assistant, etc. These virtual agents are built on Natural Language Processing (NLP) technologies to offer real-time customer service. per contained call.