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5 Top Customer Service Articles of the Week 8-15-2022

ShepHyken

Post-Purchase Marketing Strategy: 8 Tips on How to Stay in Touch With Customers And Boost CX by Jenna Bunnell. Shep Hyken is a customer service expert, professional speaker, and New York Times bestselling business author. Why ask the customer to spend time giving you feedback if you don’t plan to do anything with it?