Back to School: Will Your Customer Experience Make the Grade?
Serenova
AUGUST 23, 2019
For most contact centers, back-to-school signals the starting line for ensuring you’re prepared to flexibly scale for seasonal business demands, including the expected—and unexpected—spikes in traffic that start now and continue through year-end. Yet, driven by the schedules of two pre-teens, preparation for the unexpected is a must.
65 
Let's personalize your content