Remove At home agents Remove Cloud contact Remove virtual call center Remove voip
article thumbnail

What is a Cloud-based Call Center Solution? (And How to Choose the Right One)

Babelforce

As the software is in the cloud, you don’t have to install anything or run it on your network. Cloud-based software can handle high-quality calls using Voice over Internet Protocol (VoIP) technology. Agents can access cloud-based software anywhere with nothing more than an internet connection.