Remove Article Remove Automatic Callback Remove Self service Remove Wait times
article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. The latter will also notice that your call funnel ris more efficient, with shorter waiting times and fewer dropped or missed calls. Lowered costs.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. The latter will also notice that your call funnel ris more efficient, with shorter waiting times and fewer dropped or missed calls. Lowered costs.