APIs contact center solutions Customer centricity First call resolution 
Talkdesk
JANUARY 12, 2018
You need a next-generation solution that incorporates context from a customer’s other interactions. Using this complete context in your routing is a win-win for your company and your customers. 2: Agents who have an end-to-end view of the customer journey.
Talkdesk
JANUARY 12, 2018
You need a next-generation solution that incorporates context from a customer’s other interactions. Using this complete context in your routing is a win-win for your company and your customers. 2: Agents who have an end-to-end view of the customer journey.
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