Remove APIs Remove Cloud contact Remove Customer Care Remove Multichannel
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CCaaS Trends: The Evolution of Cloud Contact Centres

Lumoa

Did you know that American businesses risk losing a whopping $494 billion in revenue from poor customer care? In the age of smartphones, where support is only a click away, consumers have massive expectations when it comes to customer service.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions. If anything, unreliable customer support is a major pain point for those who have been using 8×8 – even if it has been years! MMS Available at <cost> per MMS sent or received in the US.