Remove APIs Remove Automotive Remove Big data Remove Customer Service
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **.

CRM 40
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Rule-Based Automation Is Out: Intelligent Automation Is In!

SmartKarrot

RPA, also known as software robotics, uses automation technology to build, deploy, and manage software robots that take over back-office tasks of humans such as extracting data, filling forms, etc. Service continuity and improvement in customer service. Interpret big data. Automotive industry.