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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. Here are some features to improve your customers’ experience and help you provide quality service at no extra effort cost to your staff: Interactive voice response: filters customers before they even talk to an agent.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. Here are some features to improve your customers’ experience and help you provide quality service at no extra effort cost to your staff: Interactive voice response: filters customers before they even talk to an agent.