Agent burnout Analytics Real estate Self service 
JustCall
MARCH 7, 2023
Let’s begin with these six components of contact centers: Hardware and software Data tracking, monitoring, analysis Scripts and messaging templates Self-service Cloud-based contact centers Superstar call agents These components facilitate the contact center process in three steps, as discussed below.
Balto
FEBRUARY 6, 2023
How to Battle Contact Center Agent Burnout. We are in the midst of a loneliness epidemic , and consumers know that a helpful human is only a phone call away at any time. Remote and hybrid jobs are attracting 7 times more applicants than in-person roles. Retrieved February 7, 2023, from [link] Toister, J. Toister Performance Solutions.
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