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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. Lowered costs. A choice of integrations.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. Lowered costs. A choice of integrations.