20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Fortunately, there are valuable tools that can help you gain deeper insights, such as speech analytics , to better leverage your data and boost call center performance. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Osiris Parikh is a certified inbound sales professional and SEO strategist.
Let's personalize your content