Accountability Analytics Automatic Callback First call resolution 
aircall
NOVEMBER 4, 2016
Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. This way, when they reach you, the customer’s information and call history will appear to the agent. The filtering criteria can include agent language, type of issue, geographic location of the call, etc.
aircall
NOVEMBER 4, 2016
Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. This way, when they reach you, the customer’s information and call history will appear to the agent. The filtering criteria can include agent language, type of issue, geographic location of the call, etc.
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