Will the CFO “Buy” Your SMB Contact Center Budget?
Monet Software
OCTOBER 8, 2020
You might even prepare rebuttals to potential objections, just like you would for agents’ sales scripts. Staffing costs are typically the biggest call center expenditure, and there’s a real art to arriving at an accurate picture. Show your work. The cost is $120 per day (at $15 per hour), or $26,400 for the year.
79 
Let's personalize your content