Abandon rate APIs Customer retention Upselling 
IdeasUnlimited
JULY 28, 2022
To overcome the challenges mentioned above, we need to focus on improving the complete customer journey which ranges from engagement, buying the product or service, using it, after-sales support and then making use of upselling or cross-selling to increase revenue. In Conclusion.
JivoChat
APRIL 13, 2021
Implementing customer service automation reduces administrative tasks for your customer service reps, allowing them to focus on relationship-building and other high-level tasks that improve customer retention and the user experience. Advantages Of Automating Customer Service. Minimizes customer friction.
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