Modernize Call Center with Contact Center as a Service (Ccaas)
Dialer 360
OCTOBER 12, 2018
Latest interactive IVR, ACD, CTI, email, text, chat, social media, and quality management. Call center solution designed to be customer-centric. Multichannel integration let reps field inquiries from customer’s preference of communication channels. Including social media, mobile, live chat, email and voice calls.
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