What’s new in Freshcaller: Multilingual support, Custom ringtone, Notes transfer and more
Freshcaller
AUGUST 17, 2018
We reached out to several call center teams for discussing solutions to this major problem. One key insight we unearthed is that the ability to play right messages and caller tunes during a caller’s wait time is a powerful tool to reduce abandoned calls. Improved context for transferred calls. Sounds familiar?
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