Remove 2028 Remove Customer Experience Remove Customer Support Remove First call resolution
article thumbnail

10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73

article thumbnail

Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

from 2021 to 2028. Whether it is about offering customer support or managing the data, BPO plays a key role in the success of today’s businesses, connecting companies with specialized services across borders. As per a report , the global BPO market size was valued at $221.5 billion in 2019 and is expected to grow at a CAGR of 7.4%