Automated Interaction Summaries: A Catalyst for Enhanced Efficiency and Engaging Customer Interactions
NobelBiz
JULY 4, 2023
These are instrumental in enhancing agent utilization, customer experiences and shaping business strategy. According to a report by Mordor Intelligence , the AI market in call center applications is anticipated to witness a CAGR of 25.8% over the forecast period (2023 – 2028).
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