article thumbnail

10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

10 Effective Ways to Reduce Costs in Your BPO Contact Center Business Process Outsourcing (BPO) contact centers play a vital role in today’s modern businesses. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million by 2028; it is likely to record a CAGR of 7.5%

article thumbnail

Increase ROI of BPO with Omnichannel Contact Center Software

Hodusoft

BPOs , also popular as outsourcing customer service companies specialize in handling customer queries in real-time through voice, email, chat, telephone, social media, and various other channels. By 2028, it is expected to reach USD 34570.73 during the forecast period 2022-2028.

article thumbnail

Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

Navigate with HoduSoft BPO or business process outsourcing is a dynamic world where businesses find efficient solutions beyond their walls. from 2021 to 2028. from 2021 to 2028. Don't Let Challenges Sink Your BPO! As per a report , the global BPO market size was valued at $221.5 What is BPO?