2027 Customer Support Multichannel Technical Support 
Hodusoft
JUNE 21, 2023
This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls. Companies or organizations that want to provide effective customer service as well as make sales calls can benefit from using blended call centers. billion by 2027. How does call center software work?
NobelBiz
MAY 25, 2023
billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% These tools usually include a customer database and automation, as well as management resources for multichannel campaigns, real-time customer interactions, and more. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4
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