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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4