2027 Accountability Multichannel Technical Support 
Hodusoft
JUNE 21, 2023
Multichannel call centers Multichannel call centers are those call centers that enable businesses to interact with clients using multiple communication channels. Omnichannel call centers Omnichannel call centers are one step more advanced than multichannel call centers. billion by 2027. billion in 2020 to USD 607.6
NobelBiz
MAY 25, 2023
billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% These tools usually include a customer database and automation, as well as management resources for multichannel campaigns, real-time customer interactions, and more. In addition to their past performance, inquire about the vendor’s ongoing support services.
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