7 Ways to Automate Customer Service (Without Sacrificing Quality)
JivoChat
APRIL 13, 2021
Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Increases revenue potential. Upsell or cross-sell customers on your offers. An Intercom survey found that 26% of all interactions that ended in a sale started with chatbots. billion in 2019. Lower cart abandonment rates.
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