7 Ways to Automate Customer Service (Without Sacrificing Quality)
JivoChat
APRIL 13, 2021
Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Increases revenue potential. Live chat could nudge them to decide based on a current performance metric that might be relevant to their needs. billion in 2019. A growing ticket volume doesn’t necessarily translate to rising profits.
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