Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots
Inbenta
MAY 16, 2022
By 2024, we might be looking at a $2.4 According to a recent report , 68% of customers expect call center businesses to show empathy. Hosted call center solutions can use chatbots to engage with thousands or even millions of customers at a time. AI chatbots are often used in tandem with a CRM system.
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