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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Live chat could nudge them to decide based on a current performance metric that might be relevant to their needs. You can even build custom automated support solutions with an API. billion in 2019. Source: JivoChat.