2020 Big data Chatbots Virtual Agent 
TechSee
OCTOBER 9, 2018
trillion in spending — in the United States by 2020. Use AI-based virtual assistants – Millennials are very open to communication with virtual entities – chatbots – including voice-based assistants and visual virtual technician. AI-powered virtual agents. Pay attention.
VocalCom
JULY 2, 2020
We are social creatures and the value interacting with another human being over a machine when dealing with a complex and emotional problem cannot be underestimated: humans offer a level of empathy that no chatbot or automated agent can currently provide. The rise of the ‘Super-Agent’.
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