Remove 2015 Remove Interactive Voice Response Remove Service level Remove voip
article thumbnail

With a Focus on Customer Convenience, Wag! is the Model for Mobile-First Support

CSM Magazine

started in 2015, gives owners assistance in providing care to their dogs. Walk, a service that connects owners with pre-screened and insured dog walkers, gives owners the peace of mind they need to safely let their dogs out for walks and exercise. launched UJET’s mobile SDK and IVR support via UJET’s platform in April 2019.

article thumbnail

UJET Wag! Customer Experience Case Study

CSM Magazine

started in 2015, gives owners assistance in providing care to their dogs. Walk, a service that connects owners with pre-screened and insured dog walkers, gives owners the peace of mind they need to safely let their dogs out for walks and exercise. launched UJET’s mobile SDK and IVR support via UJET’s platform in April 2019.