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Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting

EPIC Connections

The contact center industry is known for its constant hum of change punctuated by the rapid fire of new technology and a revolving door of providers. We aim to grow as a preferred partner in building the contact center of the future. Since then, our cloud technology engagements have grown significantly.

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Industry Voices on Avaya’s Next Move

Fonolo

Nortel did the same thing, and Avaya bought those assets in 2009 … In my opinion breaking up is the only sensible option … Avaya’s whole portfolio is a complicated, multiple overlapping product mess from lots of acquisitions. – Alan Quayle’s CXTech newsletter. – Sheila McGee-Smith in NoJitter.