Customer Churn:10 Actionable Customer Retention Strategies COVID
JustCall
MAY 14, 2020
Customer Success was an unexplored area back during the 2008-2009 period of the global recession. Create customer feedback emails. This graph improves only by sending follow-up emails, personalized SMSes, feedback emails, etc. Thus tracing the journey map helps your agents to improve and provide a better experience.
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