How to Recession-Proof Your Contact Center, According to 360+ Executives
Balto
AUGUST 3, 2022
Is the contact center a drain on resources, a necessary expense to manage customer needs? Interestingly, there were no significant differences based on respondent demographics, suggesting that these are industry standards across use case, company size, department, and title. We Surveyed 500 Managers About Call Center Coaching.
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