Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)
Callminer
FEBRUARY 21, 2018
“One common mistake I see from call centers that I have consulted with over the last year is…”. This is a service that will put callers on a virtual hold and will call them back when it’s their turn. NOTE: The following information is excerpted from Best Call Center Software Companies via ConsumerAffairs.
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