This is What Exceptional Customer Service Looks Like In 2018
Comm100
AUGUST 23, 2018
Multichannel” and “omnichannel” have been buzzwords for years now. Amazon Prime began to pick up members as early as 2005 with the attractive offer of free two-day shipping on eligible purchases within the United States. Chatbots Automate Exceptional Experiences. Organic Mobile Experiences Blur Channel Lines.
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