25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. The routing engine delivering the contacts must be optimized in such a way that your customer’s experience is both brief and successful. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC.
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