25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. Isolating the most important behaviors at the agent and team level reinforcing them consistently thorough training, recognition, calibration, and call coaching. Markus Linder. markuslinder.
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