25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
This will improve campaign performance overall including agents’ service levels. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. Training documentation needs to be updated regularly, and on-going training is important for improving efficiency. Markus Linder.
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