Remove 2002 Remove Contact Center Remove Customer Care Remove Self service
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Adding a Chatbot: Trust a Pro or Build it Yourself?

SmartAction

Call centers must adapt to changing client demands for self-service by giving their chatbots new features and capabilities. Check out these success stories from some familiar brands that trust us to aid them in providing top notch customer care! GET IN TOUCH See How We Can Help You Exceed your CX Goals.

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SmartAction Names Former Convergys CEO, David Dougherty, to Board of Directors

SmartAction

The former Convergys Chief Executive Officer becomes the latest addition to SmartAction’s Board of Directors to assist in the growth of its top-rated AI-powered virtual agent solution for contact centers. I don’t want to wait on hold to talk to a person, and neither do customers.